Expand Your ISP/Host Business with Live Website Chat
In today's highly competitive ISP/host industry, any edge in
sales or service you have over your competitors can make the difference in
whether you gain or lose a new customer.
Additionally, it is vital that you provide exceptional technical
support to your current customers to maintain their satisfaction and business.
Having live technical support available through your website, especially if your
competitors don't, may be the crucial selling point that compels a potential
customer to choose your service over another - and the reason your current
customers want to stay with you.
Live Chat Guru live chat is very easy
to use. When a customer needs technical support or has a question about your
service, he or she clicks on the Live Help button on your website, which opens a
private message window. The visitor fills in the information fields you've
defined, adds a question, and then clicks on the "Start Chat" button. You
receive the chat request, review the information, and decide whether to accept.
If you do, you communicate with your visitor via real-time text messaging.
Live chat benefits your current subscribers. If they are having
problems, they will easily be able receive technical support through your
website. It will be less expensive for you to give these customers support,
because it means that you don't have to maintain an expensive toll-free 800
number. Utilizing Internet chat, your business and the ecommerce businesses you
host can save up to 80 percent on sales and customer support costs.
Live Chat Guru allows website visitor monitoring. Sales staff can
proactively engage visitors to chat by asking if they need assistance or have
questions about the service. All information that can be given over the phone
can be given more efficiently in live chat, and no one gets put on hold. The
operator can also use the chat session to offer the visitor a discount or
Live website chat is a crucial part of any business where technical support
is a key selling feature. With Live Chat Guru you can offer the fast, courteous
service you currently do and increase sales by offering your customers live chat
as a value-added package.
Key Advantages of Combining Live Chat Guru with Your ISP/Hosting
Increased SalesBoost online sales and customer satisfaction with
real-time website visitor interaction.
No software or plug-ins are required on the customer side; web
page implementation is just a short snippet of chat button HTML inserted into
the web page source code.
Live Chat Guru facilitates operator-to-operator chats for
additional sales and technical assistance.
Profit by Selling Live Chat
Increase profits by becoming a Live Chat Guru affiliate or
selling our chat service to your customers as a value-added package.
Partnership and Affiliate Opportunities
Live Chat Guru delivers business critical communication and
messaging solutions to individuals, small businesses and corporations throughout
the world. We openly welcome business alliances with complimentary businesses
and service providers. Affiliates receive 30 percent of cost per subscription.
Please visit our Affiliate Program
for mor details.
Live Chat as a Value-Added Package
Live Chat Guru chat is also profitable as a value-added package
that you can sell to customers using your service. The service is easy to sell
and offers an outstanding return on the investment for your customers. Your
customers will love the ability to have live chat on their websites. And while
they benefit from live sales and increased customer satisfaction, and you will
benefit with increased profits.
The operator-to-operator chat invitation feature allows for
private company-wide communication. Operators can chat with each other, invite
other operators to assist in answering a customer's question, or transfer a chat
to other operators. This background communication is transparent to your
customers; all they know is that are getting great service.
Secure and Stable
The live chat feature need not be made available to the general
public. By placing the chat button on a password protected page, you can set up
the service as a private conferencing facility for your paying clients. Live Chat Guru supports industry-standard 256-bit SSL encryption for chat sessions
containing sensitive information. Our automated tools and technicians monitor
the system 24/7, assuring 99.9 percent uptime.
Monitor Your Website for Chat Requests - Anytime, Anywhere
Live Chat Guru's online architecture allows you to conveniently
monitor your website for chat requests 24/7 from any system with access to the
Internet. The optional standalone windows console runs in the system tray and
pops up when your website visitor requests support. This way you can work on
your computer as usual and still be available to give online help. If you are
offline or unavailable to answer chats, you will receive prompt, reliable email
from our system.