Online Chat Support
 
Live Chat |  Real-Time Visitor Monitoring  |  Customization and Branding  |  Native Operator Console  |  Other Features

 Features - Other Chat Features

Multilingual Support
Chat in any language. Live chat Guru software uses Unicode and supports most world characters and scripts. Visitor Pop-up Messenger is available in Arabic, Danish, Dutch, English, French, German, Italian, Lithuanian, Norwegian, Portuguese, Russian, Slovak, Spanish, Swedish, and Turkish. If your language is not listed here, download and fill in our Translation Table and we will install the translation on your account
 
Web Page Push
Using a simple command, you can open web pages containing product details or other helpful information in your visitor's browser
 
SSL Secure Chat
Conduct chats about sensitive information through industry-strength 256-bit secure connections. A Live Support button can also be placed on secure pages of your website.
 
Canned Responses
With the click of a mouse, you can send pre-written answers to commonly asked questions
 
"Party is Typing" Notification
Both parties, visitor and operator, can see when a peer is typing a message
 
Auto-Changing Chat Icon
The chat button on your website changes automatically when you are online to indicate that you are available to receive chat requests
 
Leave-a-Message Form
If no operators are available, visitors can send you a message using a simple email interface
 
Live Chat Link for Emails
A live chat button can be added to outgoing emails for proactive sales or customer service
 
Unlimited Web Sites License
Live Chat Guru license allows you to put a chat button on any number of web pages or websites. Subscriptions are based on the number of operator profiles, not the number of chat buttons or chat sessions
Free Trial and Money Back Guarantee
Provide Support offers a free 10-day trial with all features fully functional and a risk free 30-day money-back guarantee


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Live Chat Online Support Software